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Blog /
Shopify POS Guide

Shopify POS Guide

As the retail landscape develops, direct-to-consumer brands are facing increasing challenges in efficiently managing sales, inventory and customer information. To simplify operations, Shopify Pos (Point of Sale) provides a cloud-based solution that helps traders to connect their online stores with physical retail stores. This tool enables shopping users to unite their digital and in-trading experiences, which allows rapid checkouts, safe payment processing and in-storing operations.

In this article, we will find out everything you need to know about Shopify Pos and how can your business take advantage of it to improve both customer experience and operational efficiency.

Need help setting up Shopify POS for your business?
Hire a Shopify expert on Upwork .


1. What is Shopify POS?

Shopify Pos (Point of Sale) is a versatile app compatible with both iOS and Android tools, designed to help traders accepting face-to-face payments, beyond their online store. This cloud-based platform comes with various tools aimed at simplifying retail operations and increasing sales performance. Facilities include inventory tracking, customer data management, strong analysis and safe payment handling.

With the Shopify POS app, traders can use their smartphone or tablet to accept card payments, to issue digital or printed receipts, and manage the order directly from physical retail locations-a brick-and-mortar shop, a market stall, or a temporary pop-up.

The system also supports several customization options, such as the loyalty program integration, sequential publicity proposal, and discount settings, helps traders to provide their customers a personal purchasing experience.


2. What are the benefits of Shopify POS?

It basically combines your online and physical stores, allowing you to manage everything from the same platform.

Major benefits include:

  • To launch quick -set up and start selling in no time
  • Safety facilities underlying for safe and reliable payment-mind peace
  • Smart Inventory Tool - Track, Analysis, Forecast and Transfer Stock easily
  • Extensive commercial insights - Access display data in all sales channels
  • Allow flexible supply options-let the grants make online shopping and select In-Store
  • Marketplace Integration - Sync with platforms like Google Shopping, Amazon and eBay
  • Supports many currencies, languages and domains to serve the global-tayyar-international audience

3. How do I use POS on Shopify?

To start accepting payment - whether by cash, card, or both - you will need specific hardware. The exact setup may vary depending on the scale and needs of your business, but usually, you will need the following to POS your shopify and run in retail environment:

  • A compatible device installed with POS app
  • A card payment reader
  • A receipt printer
  • A barcode scanner
  • A cash register or drawer

For detailed guidance on hardware options and compatibility, Shopify provides a dedicated resource covering all POS equipment requirements.


4. Does POS work on all Shopify plans?

Each shopify scheme involves access to shopify pos lite without any extra cost, making it easier to accept face-to-face payment in events such as pop-up shops, local markets and fairs.

For physical retail places, it is recommended to upgrade POS Pro to Shopify, which unlocks advanced store management equipment and omnichannel sales capabilities. The price of this upgrade is $ 89 USD per month per month. 

Free testing offers: Try shopped POS for free for 3 days - no credit card is required. After that, your first month is just £ 1.


5. What’s The Difference Between Shopify POS Lite and Shopify POS Pro?

By upgrading to the POS Pro, you unlock a suit of advanced devices designed to enhance your in-practice selling experience. This includes:

  • Individual printed receipts
  • Role-based employee access control
  • Advanced discount management
  • Uninterrupted product exchange
  • Sales tracking by team member
  • Option to order customers directly
  • Support for local pickup and delivery order
  • Day sales summary
  • Built reporting and analytics within the app

6. What Is Shopify POS Go?

Launched in 2022, Shopify Pos GO followed Light and Pro versions as a compact, all-in-one handheld device. It is designed to give retail employees flexibility to scan the products and take payment when leaving - no checkout counter is required.

The major features of Shopify Pos include:

  • Manage products directly from the device
  • Handle orders and process the transaction efficiently
  • Keep inventory updates in real time
  • See customer purchase history
  • Accept many forms of payment easily

7. Does Shopify POS work offline?

To effectively operate shopfy pos, an internet connection is required. This ensures that it can sink with your shopify administrator, procedure card transactions and send digital receipts. You can stay connected using Wi-Fi or mobile data plan.

If you are already logging in and loading the product catalogs of your store, the app can still work offline for a limited time - which you do not log out. However, this offline functionality is limited on Android devices, which requires a constant internet connection to run the POS system.

Once you come back online, your POS will automatically update and sink with the backend of your store.

In situations where the internet use is unavailable-like pop-up or remote market-you can still accept some types of payments, such as cash or manual payment entries.


8. What payments does POS accept (debit cards, cash etc)?

Cash: Shopify Pos supports transactions made in cash, allowing you to complete shopping quickly and easily.

Card: You can accept debit and credit card payment using a swipe reader. Customers confirm the transaction by a pin or signature.

Contactless: With compatible readers, you can take contactless payments through tap, chip, or swipe. This includes both physical cards and mobile wallets like Apple Pay or Google Pay.

Manual Card Payment: If your reader is not working or you do not have a hand, you can still process sales by entering the card information manually.

Gift Card: Gift cards are accepted through POS system. Just scan the barcode using your device's camera or connected scanner.

Custom Payment: Add custom payment types to handle options such as checks or other store-specific methods.

Staff PIN: Each staff member is given a unique 4-conductive pin to reach the POS system. This connects each transaction to the person, so you can monitor the performance and accountability of the team.


9. How much does Shopify POS cost?

Shopify Pos Lite is included in all plans without any extra cost. This allows you to accept in-tradition payment in pop-up, markets and fairs.

Shopify Pos Pro has additional features and is $ 89 USD per month per month. It provides access to store management tools and omnichannel facilities and is best for bricks and mortar stores.


10. Can you use Shopify POS on a computer?

The Shopify POS app is specifically designed for mobile devices and is not compatible with a desktop or laptop computer.

By September 2023, the app supports the following operating system and device models:

  • iPhone: iPhone 7 or new model is running iOS 15 or later 
  • iPad Air: iPads supports second generation or later using 15 or more
  • iPad: iPads 15 or later works with 5th generation and new models
  • iPad Mini: Usable on 4th generation or new with iPads 15 or higher 
  • iPad Pro: All versions of iPad Pro are supported iPads 15 or later 
  • Pos Go: Shopify's official poses operate on the latest version of Go software
  • Android: Google Play Services is available for smartphones and tablets using Android 10.0 or new with competent.

11. What external hardware can you use with Shopify POS?

Hardware for Shopify Pos can be purchased through the official Shopify Hardware Store, with a dedicated storefronts available to customers in Canada, United States, United Kingdom and Ireland.

If you are located in the US or Canada, you also have the option to buy a pre-packed retail kit. This bundle includes the required POS equipment at a lower price than buying each item separately.

Shopify Hardware Store

12. Can I use a Square reader with Shopify POS?

Shopify Pos Square Card is not compatible with readers. However, if you do not want to use Shopify-branded hardware, there is a list of approved third-party equipment working with the system. You can browse and buy the official Shopify Pos Hardware Store.


13. Is the Shopify card reader free?

The card reader for Shopify Pos is a paid accessory and is not included in free. You must either buy it directly from Shopify or offer a third-party vendor supported hardware.


14. What do I need for Shopify POS as well as the app?

To successfully run Shopify Pos, you will only need more than the app:

A supported mobile device (iPhone, iPad, or Android phone)

An active shopify account

At least one product is ready for sale

To process the transaction - whether by cash or card - you will also need retail hardware. What you want depends on how complicated your store setup is. At the original level, you will get the above items, but many businesses also benefit from adding equipment such as card reader, receipt printer, barcode scanner and cash drawer.

You can find all compatible hardware in Shopify's official hardware store, including bundle options that meet various retail needs.


15. How do I make products only available on POS?

You can update the availability of the product at a time or for multiple items at a time.

For individual products, open the product details, then adjust the availability settings to ensure that only the sales channel is selected. Confirm by clicking done, then save your changes.

To update multiple products at a time, go to all products, select items you want to modify, and click on actions. From there, manage sales channels or provide products, and then tick the boxes for the channels you want to include or to exclude.


16. Can I sell different products in my Shopify store and in my real store?

Absolutely! When you are connecting new products through the administrator dashboard, you have the option to choose where they are available - whether POS in your physical store, through your online store, or both.


17. If I use Shopify POS how do I get paid?

Funds have been deposited in your merchant account from your sales. It takes time to complete the transfer that it depends on your payout schedule, which may vary depending on your country or region.


18. Can I trial Shopify POS for free?

You can start using the Shopify Pos Pro today with a free 3-day test, after which it is not necessary to start a credit card for just £ 1 for your first month.

Shopify Pos Lite comes as a standard feature with every shopify membership scheme.


Discuss Your Shopify Needs With Us

By 2024, Shopify Pos remains a powerful tool for management of sales and well -organized operations in various sales channels. We hope that this guide has addressed your major questions about starting with the system. Just download the app, connect your compatible equipment, make sure you are connected to the Internet, and you are really ready to start selling from anywhere.

If you need help in installing things, feel free to reach our team for support.

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