Return & Refund Policy

Service-Based Projects

Cyrus Webtech provides digital Shopify website design and development services. Because project work involves time, planning, design, development and customization, payments for completed or already-delivered work may not be eligible for a refund.

Design Selection

Customers select a Shopify website design before development begins. Customers are responsible for reviewing the selected design and approving the direction before development proceeds.

Development Work

Once development work has started based on the approved design and agreed project scope, payments may be non-refundable for work already completed. Any remaining refund eligibility will depend on the specific project agreement.

Change Requests

Requests that fall outside the agreed project scope may require additional development time or cost. Additional work that has already been completed may not be refundable.

Third-Party Costs

Shopify subscription charges, paid applications, themes, third-party services, domain charges and other external platform costs are generally non-refundable through Cyrus Webtech and remain subject to the respective provider's refund policy.

Cancellation Requests

If you need to cancel a project, please contact Cyrus Webtech as soon as possible. Cancellation requests will be reviewed based on the current project stage, work completed and the applicable project agreement.

Refund Requests

Refund requests should include the customer name, project details, payment information and reason for the request. Each request will be reviewed individually according to the agreed project terms.

Final Review

This page is a starter return and refund policy template and should be reviewed and updated to reflect your final commercial terms and applicable legal requirements before publishing.